The majority of our dog apparel is handmade to order and will be despatched as quickly as possible.

We endeavour to ship all orders within around 3 working days.

Orders received after 1pm will be processed on the next working day.

Please note, orders will not be despatched on weekends and Bank Holidays.

Orders are sent either with Royal Mail First Class post or with a courier, depending on size, weight and/or number of items.

In some instances, where you have placed an order for multiple items, you may receive your order in more than one parcel.

UK Delivery Services

Delivery Zones

Royal Mail First Class



(Tracked & Signed For)

England and Wales

Scotland Postcode Areas:  DD, DG, EH, FK, G, KA1-KA26, KA29-30, KY, ML, TD, AB1-AB16, AB21-AB25, AB30, AB39, PA1-PA19, PH1-PH3

£5.99 < £7.95

£7.99 < 9.95

Scottish Highlands Postcode Areas*:  AB31-AB38, AB40-AB56, IV1-IV28, IV30-IV32, IV36, IV40, IV52-IV54, IV63, KW1-KW14, PA21-PA38, PH4-PH41, PH49-PH50

Scottish Islands Postcode Areas*:  HS, IV41-IV49, IV51, IV55-IV56, KA27-KA28, KW15-KW17, PA20, PA41-PA49, PA60-PA78, PH42-PH44, ZE

Isle of Man (IM), Isles of Scilly (TR21-25) and Channel Islands (GY and JE)*

£5.99 < £7.95

£7.99 < £9.95 

Northern Island (BT)*


*Deliveries to remote locations such as Northern Ireland, the Scottish Highlands & Islands, Isle of Man, the Channel Islands and the Isles of Scilly may take longer to reach you.

Unfortunately, we do not ship to BFPO addresses.

Shipping costs will be calculated based on size, weight and/or number of items and confirmed during the checkout process.

We will ask you to provide your email address and phone number during checkout so that our delivery partners can contact you if necessary.

Royal Mail

If you are not in when the parcel arrives, Royal Mail will keep the package at their local depot for up to 7 days, enabling you to pick it up or arrange redelivery. After 7 days, if you have not collected the parcel it is then returned to us. 

Other Courier Service

You will usually be notified of a delivery date and time and will be given the option to change it.  If they are unable to deliver the parcel, they will advise you of the delivery attempt and they will usually keep the package at their local depot, enabling you to pick it up or arrange redelivery. After their specified timeframe, if you have not collected the parcel it is then returned to us. 

Failed or non delivered parcels that are returned to us will incur additional charges.  Redelivery charges will apply to orders that need to be reshipped.

Although we will always do our utmost to accommodate amendments to an order upon request, we cannot guarantee it will be possible.

Unfortunately, we are unable to cancel orders once they are in production as they are individually made to order.